Costs of a Lesson Learned

Some days bring us costly lessons. Some lessons simply cost us money.

Today’s lesson came in the form of my monthly telephone bill. As I briefly scanned the bill, I felt (and then heard) the sudden gasp escape from my throat: the amount due was TRIPLE its usual cost!

As I looked further, I discovered that the additional charges stemmed from a business call I had placed last month to the Bahamas. My colleague and I had experienced several delays in making scheduled appointments–due in part to interruptions in her internet-based telephone service, plus we had dismissed her cell phone option as too cost-prohibitive. So, when she gave me a new land-line number to use, I didn’t even think twice. I made the call and we had a productive 60-minute conversation. What I didn’t know at the time was that the call was being billed at my phone company’s “primetime overseas rate.”

Yikes! But also, DUH! I’m so spoiled with my unlimited long distance service plan that I didn’t stop to think that it only covers the US. Plus her phone number “looks” like a regular US number (that is, it doesn’t have any international code prefix to the number).

Once upon a time, I probably would have reacted with anger, frustration and tears, punctuated with feelings of blame and self-loathing for having made such a “stupid” and costly mistake. I might have then railed against the telephone company for what I believed to be exorbitant rates, and/or harbored a lingering, unspoken sense of bitterness toward my colleague for not having “protected” me from my ignorance.

Instead, this morning, I chose to take a deep breath and quietly pay the bill. And, without shame or blame, acknowledged my simple (albeit costly) error in judgment, that was based merely on my not knowing that which I didn’t already know. And then pondered some lessons to be learned from my experience–to help me and others not make a similar mistake in the future.

There are days in life in which we learn costly lessons. And some days in which our lessons simply cost us money.

Learning how to avoid the first type altogether while also minimizing the second is perhaps one of our most important lessons in life.